Frequently Asked Questions

Everything you need to know about shopping with Zapply UK.

How long does shipping take within the UK?

Standard delivery typically takes 2-4 business days, while our Express Shipping option ensures your fashion finds arrive within 1-2 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached and in their original packaging to qualify for a full refund.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our charts, as sizing can vary slightly between different collections.

Which payment methods do you accept?

Zapply UK accepts all major credit and debit cards (Visa, Mastercard, Amex), as well as digital wallets like Apple Pay, Google Pay, and Klarna for flexible financing.

Can I track my order once it has been placed?

Yes! Once your order ships, you will receive an email notification containing a tracking number and a link to follow your parcel's journey to your doorstep.

Do you offer international shipping?

Currently, we focus on providing the best service within the UK, but we are looking to expand our shipping zones to Europe and North America very soon.